Testing and Inspection

• To request an inspection, please complete the Technical Support Enquiry from.

• Authorisation must be obtained from us before sending any unit for inspection.

• An upfront service fee of £75 + P&P + VAT is required to initiate the inspection process.

• Our comprehensive diagnostic service will include stripping the ECU for physical board inspection and thermal stress testing to identify intermittent faults.

 

Once the inspection is complete:

• In-Warranty Fault: If a manufacturing defect is confirmed within the warranty period, the service fee will be refunded in full, and the unit will be repaired or replaced at no charge.

• Out-of-Warranty Fault: If a fault is found, the service fee is credited towards the repair. We will provide a detailed quote for your approval before starting any work.

• No Fault Found: If the unit is found to be working correctly, the service fee covers the entire diagnostic and reporting process.

 

We pride ourselves on offering a fair and cost-effective repair service for any out-of-warranty issues.