Technical Support Enquiries

Please read our support policy below, then complete the form. We aim to reply to all technical enquiries within 1 business day (Monday-Friday, UK time). Complex queries may take slightly longer depending on investigation required or demand.

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New Products (Within 12 Months of Purchase)

• For Reseller Purchases: We recommend your reseller is your first point of contact.

• For Direct Purchases: Please contact us directly using the form below.

• Support focuses on the correct installation and configuration of your Omex product.

• The service is for resolving specific technical questions based on the official manual.

• This support assumes a foundational knowledge of vehicle wiring, and mechanics.

Second-hand or Products Older than 12 Months

• To support the longevity of our products, we offer a paid service.

• So you only pay for the support you need, we first provide our support, then you pay when support has completed.

• Our engineers will provide a running total of the support's value, At the conclusion of our support, you can make a payment using the secure link provided.